Knowledge Base

How to cancel a Website Builder account

We are sorry to find out you wish to cancel your account, we would be grateful to take the opportunity to discuss your cancellation reasons with you. We are keen to get feedback on where we have gone wrong and to see if we can try and resolve problems you have encountered. We appreciate that a lot of time and effort goes into building a website and we don't want you to have to do that again with another provider.

Please email us and we will endeavour to help you. We offer an anytime money back guarantee but please note that this does not include the cost of any domain names purchased through us.